Through our everyday interactions we are challenging or enforcing social norms, we are leading by example and role modelling behaviour.
Broadly speaking there are four types of intervention an individual can take when they are a bystander to inappropriate behaviour or language: Direct, Distract, Delegate and Delay. You may need to use more than one intervention, depending on the situation.
This is an overview of Bystander Intervention, to explore this area further we recommend arranging Bystander training, details below.